At Beillustrated, we strive to provide our customers with the best possible online shopping experience. We understand that sometimes situations arise where a customer may need to cancel or request a refund for their purchase. Please read our Refund and Cancellation Policy carefully before making a purchase from our website.

Cancellation Policy

If you wish to cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not been processed or shipped. However, if the order has already been processed or shipped, we may not be able to cancel it. In such cases, you may be eligible for a refund (see refund policy below).

Refund Policy

We offer a 30-day money-back guarantee on all purchases made from our website. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. To be eligible for a refund, the product must be in its original condition and packaging. Any damaged or opened products may not be eligible for a refund.

To request a refund, please contact our customer support team. We will provide you with instructions on how to return the product. Once we receive the product, we will inspect it to ensure that it meets our refund policy requirements. If the product is deemed eligible for a refund, we will initiate a refund to your original method of payment. Please note that it may take up to 10 business days for the refund to appear on your account, depending on your payment provider.

Exceptions

The following items are not eligible for refunds:

• Products that have been used, damaged, or opened
• Products that have been customized or personalized
• Digital products, such as software or online courses

We reserve the right to refuse a refund if we believe that the request is fraudulent or if the product does not meet our refund policy requirements.

Conclusion

We hope that you are satisfied with your purchase from Beillustrated. However, if you need to cancel your order or request a refund, we are here to assist you. Please do not hesitate to contact our customer support team if you have any questions or concerns.