GDPR & Information Technology Act India compliance
We collect, disclose and use any personal information shared with us in accordance with GDPR (EU General Data Protection Regulation) and 2009 amendment to the Information Technology Act India. Your data is valuable to use and we preserve it in a secure manner. We understand the and respect your rights and will never misuse or sell any information.
When we collect personal data about you
- When you reach us out for a quote.
- When we reach you for a potential project or marketing.
- When we find you interested in our product and services via various means. Example In a seminar, business fair, online or physical meet and greet etc.
- When you visit our website / social media and engage or leave a comment.
Why we collect and use personal data
We collect any or all data to provide you with better services. Most of the time, communication is the only purpose. In some other cases it would be the requirement for the process of the assigned project solely to proved clear communication and information to our end users/customers.
Type of personal data collected
Contact Details
The type of data we might collect can be name, email, contact number, street, city, state, pin code and country. Mostly it’s email ID and phone number of the client, as it is the minimum requirement to start communication with a potential customer.
Data vital for marketing
In some cases the data that define the organization like location, country, competition, target consumer of the individual or the business and similar other things that varies by project is recorded in the database to facilitate the project.
Payment and billing information
We might collect your billing name, billing address and payment method when you buy a product or services. We never collect your bank’s card number or expiry date on our website. Credit/Debit card information will be obtained and processed by our online payment partners.
Other information
If you use our website, we may collect information about your partial IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
Information we collect automatically
The communication over emails, voice, text communications is automatically recorded and kept for future references and in case of resolving disputes. The ID for the means of contact, is automatically collected along with the above.
The use of cookies and web beacons
The use of cookies is vital to serve the visitors with better and faster website. The website is protected by SSL certificate to kept the data secure. Web beacons helps us understand you better so that our support team can understand your interest and requirement to serve better and faster.
How long we keep your data
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
Your rights to your personal data
We respect the right to privacy, so in case you wish to have you data removed from out database it will be done after formal request. Given that we will no longer will be able to provide personalized services and will get you generic solutions.
Changes to this Privacy Policy
There has never been any changes to the privacy policy since it was published.
